Voice calls
Talk to an employee like it's a phone call. It hears you, sees your screen if you share it, and can start real work while you speak.
Some things are faster said than typed. Every employee can take a live voice call, and new hires can even ring you first for a short onboarding chat.
Starting a call
- 1
Open the employee's Workspace tab
The Call button is in the header, next to their name.
- 2
Allow the microphone
Your browser asks the first time. You'll hear a short ring while the call connects.
- 3
Just talk
The status line shows Listening or Speaking. There's no push to talk; it's a conversation.
During the call
- Mute and Mute speaker control each direction of audio.
- Share screen lets the employee see what you see. Details on the screen sharing page.
- Camera turns on your video preview.
- The red button ends the call. A timer shows the duration.
You can interrupt mid sentence. The employee stops talking and listens, the way a person would. If you go quiet for a while, it checks in once, briefly, and then waits for you.
What it can do while you talk
Calls aren't just conversation. Mid call, an employee can search the web, read a page you mention, check the time, send an email or Slack message, create a calendar event, make a note in memory, or send you a notification. For anything heavier, it kicks off a real background run and keeps chatting; you'll hear something like “I'll get that going” and find the work in Runs when it lands.
After the call
The employee quietly saves the durable parts of the conversation to memory: decisions, preferences, facts about your business. After an onboarding call it also posts a written summary of what it noted down in the chat.
Note
Calls need microphone permission in your browser. If the call connects but the employee can't hear you, check the site permissions for useverse.ai. More fixes in Troubleshooting.