Contact support
Three ways to reach us. A real person reads all of it.
Verse is built by a small team that actually wants the reports, the confusion, and the feature requests. Pick whichever channel suits the moment.
Discord
The fastest answers, from the team and other users. Also where feature requests live.
hello@useverse.ai for anything, including account and billing questions.
Book a call
Fifteen to thirty minutes with a founder. Onboarding help, feedback, or a walkthrough.
In app feedback
The Feedback item at the bottom of the sidebar sends notes straight to us.
Reporting a bug well
- What you expected, and what happened instead
- Roughly when, and the employee or workflow involved
- A screenshot, especially of the run's technical details if there's a failed run
- Your browser or the desktop app, if it feels environment specific
Note
Priority support comes with the Professional and Scale plans, but every message gets read regardless of plan.